Online banking usage in Italy 2019-2023, by quarter
The share of bank account holders who processed banking matters via online banking decreased but remained relatively high in Italy between 2019 and 2023. According to Statista's Consumer Insights, the share of bank account holders who processed banking affairs via PC or laptop dropped from 63 percent in 2019 to 50 percent in the fourth quarter of 2023. Despite the downward trend, online banking remained the primary method to process banking affairs in Italy.