This statistic presents the average customer satisfaction scores for credit card providers in the United Kingdom (UK), as of may 2018. In that time, British Airways scored highest of these 29 credit card providers, with a customer satisfaction score of 79 percent. Overall, the average satisfaction rating across these credit card companies was 69 percent.
Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction*
Characteristic
Customer satisfaction score*
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* The source adds the following information: "The Customer Score is based on a combination of overall satisfaction and the likelihood of recommending the provider to a friend. Providers must have a minimum sample size of 30 respondents to be included."
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New City Agenda. (March 1, 2019). Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction* [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/
New City Agenda. "Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction*." Chart. March 1, 2019. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/
New City Agenda. (2019). Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction*. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/
New City Agenda. "Leading Credit Card Companies in The United Kingdom (Uk) in 2018, Ranked by Customer Satisfaction*." Statista, Statista Inc., 1 Mar 2019, https://www.statista.com/statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/
New City Agenda, Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction* Statista, https://www.statista.com/statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/ (last visited July 22, 2024)
Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction* [Graph], New City Agenda, March 1, 2019. [Online]. Available: https://www.statista.com/statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/