This statistic displays the most common actions taken when experiencing difficulties filling in address details in order to complete an online order according to online shoppers in the United States as of November 2017. According to Loqate, a GBG solution, 44 percent of respondents stated that they would contact customer service for help. However, 55 percent of respondents would abandon the online purchase.
Actions taken when experiencing difficulties filling in address details in order to complete an online order according to online shoppers in the United States as of November 2017
Original question: What would you do if you encountered difficulties filling in your address details in order to complete an online order? Multiple responses were possible.
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Loqate. (January 31, 2018). Actions taken when experiencing difficulties filling in address details in order to complete an online order according to online shoppers in the United States as of November 2017 [Graph]. In Statista. Retrieved October 19, 2024, from https://www.statista.com/statistics/940592/online-order-shipping-address-issues-actions-taken-usa/
Loqate. "Actions taken when experiencing difficulties filling in address details in order to complete an online order according to online shoppers in the United States as of November 2017." Chart. January 31, 2018. Statista. Accessed October 19, 2024. https://www.statista.com/statistics/940592/online-order-shipping-address-issues-actions-taken-usa/
Loqate. (2018). Actions taken when experiencing difficulties filling in address details in order to complete an online order according to online shoppers in the United States as of November 2017. Statista. Statista Inc.. Accessed: October 19, 2024. https://www.statista.com/statistics/940592/online-order-shipping-address-issues-actions-taken-usa/
Loqate. "Actions Taken When Experiencing Difficulties Filling in Address Details in Order to Complete An Online Order According to Online Shoppers in The United States as of November 2017." Statista, Statista Inc., 31 Jan 2018, https://www.statista.com/statistics/940592/online-order-shipping-address-issues-actions-taken-usa/
Loqate, Actions taken when experiencing difficulties filling in address details in order to complete an online order according to online shoppers in the United States as of November 2017 Statista, https://www.statista.com/statistics/940592/online-order-shipping-address-issues-actions-taken-usa/ (last visited October 19, 2024)
Actions taken when experiencing difficulties filling in address details in order to complete an online order according to online shoppers in the United States as of November 2017 [Graph], Loqate, January 31, 2018. [Online]. Available: https://www.statista.com/statistics/940592/online-order-shipping-address-issues-actions-taken-usa/