L. Yltävä
Research expert
Detailed statistics
Online retail sales in the United Kingdom (UK) 2012-2022
Detailed statistics
Online shoppers' favorite courier services in the UK 2022
Detailed statistics
Merchants offering out-of-home (OOH) delivery in Europe 2022, by country
Online retail sales in the United Kingdom (UK) 2012-2022
Value of online retail sales in the United Kingdom (UK) from 2012 to 2022 (in billion GBP)
Online share of retail sales in Great Britain 2010-2022
Share of total retail sales made online in Great Britain from 2010 to 2022
Internet retail sales value trend annually in the United Kingdom (UK) 2008-2022
Percentage change in annual internet retail sales value in the United Kingdom (UK) from 2008 to 2022
Penetration rate of e-commerce in the UK 2020-2029
Penetration rate of the e-commerce market in the United Kingdom from 2020 to 2029
Top courier service providers in the UK by market share by volume 2021
Market share of the leading courier service providers in the United Kingdom by volume in 2021*
Online shoppers' favorite courier services in the UK 2022
Preferred delivery services by online shoppers in the United Kingdom (UK) in 2022
Revenue of Hermes Parcelnet in the UK 2019-2022
Hermes Parcelnet's turnover in the United Kingdom in 2019 and 2022 (in million GBP)*
Royal Mail: revenue from UK letter and parcel FY 2017-2022, by sector
Annual revenue from UKPIL (UK parcels, international & letters) segment of the Royal Mail Group from financial year 2017 to 2022, by sector (in million GBP)
Key figures on online delivery in the UK 2023
Leading retailers offering free delivery or free delivery with minimum spend in the United Kingdom (UK) in 2023
Top retailers offering premium delivery services in the UK 2017-2022
Share of leading retailers offering same-day and next-day delivery in the United Kingdom (UK) from 2017 to 2022
Key figures on D2C e-commerce delivery in the UK 2022
Key figures on delivery services provided by direct-to-consumer (D2C) e-commerce brands in the United Kingdom (UK) in 2022
Return options offered by leading retailers in the UK 2023
Share of leading retailers in selected categories offering pick-up and postal returns of online orders in the United Kingdom (UK) in 2023
Return fees for online purchases at major retailers in the UK 2023
Return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2023 (in British pounds)
Online shoppers' opinions on delivery and returns in the UK 2022
Importance of delivery and return options for online shoppers in the United Kingdom (UK) in 2022
Online shoppers' issues with parcel deliveries in the UK 2022
Main delivery issues when ordering items online in the United Kingdom (UK) in 2022
Consumers' problems contacting parcel companies in the UK 2022
Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022
Maximum wait time for online food deliveries in the UK 2022
Expected delivery time of online food orders by consumers in the United Kingdom in 2022
Click-and-collect users worldwide 2022, by country
Share of online shoppers who have tried click-and-collect shopping in selected countries worldwide in 2022
Share of shoppers expecting 2-hour delivery 2022, by country
Share of consumers expecting their online orders to arrive in less than 2 hours in selected countries worldwide in 2022
Online shoppers in favor of sustainable deliveries worldwide 2022-2023, by country
Share of shoppers who would consider options for more sustainable deliveries in selected countries worldwide in 2022 and 2023
Consumers opinions on sustainable online delivery 2022, by country
Opinions of consumers on sustainable online delivery in 2022, by country
Frequency of online returns in the UK 2022
Frequency of online shopping returns in the United Kingdom (UK) in 2022
Most returned online purchases by category in the UK 2023
Most returned online purchases by category in the UK as of December 2023
Main reasons for online returns in the UK 2022
Main reasons for returning online purchases in the United Kingdom (UK) in 2022
Main features of a good return experience in the UK 2022
Leading elements of a positive return experience in the United Kingdom (UK) in 2022
Ease of return influence on purchasing decisions in the UK 2022
Importance of easy retail returns as a online purchase driver in the United Kingdom (UK) in 2022
Online shoppers' favorite return methods in the UK 2022, by age group
Preferred return options in the United Kingdom (UK) in 2022, by age group
Online shoppers' preferred return window in the UK 2022, by city size
Preferred return window length by online shoppers in the United Kingdom (UK) in 2022, by city size
Consumer opinion on who should pay for online returns in the UK 2022
Opinion on who should bear the costs of online returns among consumers in the United Kingdom (UK) in 2022
Consumer opinion on who should pay for online returns in the UK 2022, by age
Opinion on who should bear the costs of online returns among consumers in the United Kingdom (UK) in 2022, by age
Charging of online returns according to consumers in the UK 2022, by gender
Opinion on who should bear the costs of online returns among consumers in the United Kingdom (UK) in 2022, by gender
Awareness on environmental impact of online fashion returns in the UK 2022
Share of online clothing shoppers believing online returns are bad for the environment in the United Kingdom (UK) in 2022
Mon - Fri, 9am - 6pm (EST)
Mon - Fri, 9am - 5pm (SGT)
Mon - Fri, 10:00am - 6:00pm (JST)
Mon - Fri, 9:30am - 5pm (GMT)
Mon - Fri, 9am - 6pm (EST)