This statistic displays the impact of free shipping on consumers' decisions to purchase online in the United States between 2012 and 2017. During the November 2017 survey, 73 percent of respondents stated that free delivery greatly impacts their decision to purchase an item online.
When ordering an item for delivery, how does the choice of free shipping impact your ordering decision?
cross-section of consumers in every region of the U.S.
Supplementary notes
2012 data gathered in March 2012.
2014 data gathered in August 2014.
2016 data gathered in April 2016.
2017 data gathered in November 2017.
Survey method and age of respondents not stated by the source.
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AlixPartners. (March 31, 2018). When ordering an item for delivery, how does the choice of free shipping impact your ordering decision? [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/917453/online-shopping-us-impact-of-free-shipping/
AlixPartners. "When ordering an item for delivery, how does the choice of free shipping impact your ordering decision?." Chart. March 31, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/917453/online-shopping-us-impact-of-free-shipping/
AlixPartners. (2018). When ordering an item for delivery, how does the choice of free shipping impact your ordering decision?. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/917453/online-shopping-us-impact-of-free-shipping/
AlixPartners. "When Ordering An Item for Delivery, How Does The Choice of Free Shipping Impact Your Ordering Decision?." Statista, Statista Inc., 31 Mar 2018, https://www.statista.com/statistics/917453/online-shopping-us-impact-of-free-shipping/
AlixPartners, When ordering an item for delivery, how does the choice of free shipping impact your ordering decision? Statista, https://www.statista.com/statistics/917453/online-shopping-us-impact-of-free-shipping/ (last visited December 22, 2024)
When ordering an item for delivery, how does the choice of free shipping impact your ordering decision? [Graph], AlixPartners, March 31, 2018. [Online]. Available: https://www.statista.com/statistics/917453/online-shopping-us-impact-of-free-shipping/
