This survey shows the customers' opinion on if they have used social media to complain about a brand or its customer service in the U.S. and worldwide as of 2017. During the survey, 33 percent of respondents from the United States stated that they have used social media to complain about a brand or its customer service.
Have you ever used social media to complain about a brand or its customer service?
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Microsoft. (August 1, 2017). Have you ever used social media to complain about a brand or its customer service? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/
Microsoft. "Have you ever used social media to complain about a brand or its customer service?." Chart. August 1, 2017. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/
Microsoft. (2017). Have you ever used social media to complain about a brand or its customer service?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/
Microsoft. "Have You Ever Used Social Media to Complain about a Brand or Its Customer Service?." Statista, Statista Inc., 1 Aug 2017, https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/
Microsoft, Have you ever used social media to complain about a brand or its customer service? Statista, https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/ (last visited November 21, 2024)
Have you ever used social media to complain about a brand or its customer service? [Graph], Microsoft, August 1, 2017. [Online]. Available: https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/
