This statistic displays the results of a survey during which individuals with at least one online bank accounts were asked to indicate their preferred channel for checking the bank balance in Italy as of November 2017. It was found that 57 percent of the respondents looked at their balances via web, while 34 percent of them preferred checking their bank accounts through a mobile device. Only four percent of Italians used bank branches to check their balance.
Which of these channels do you prefer for checking your bank balance?
bank accounts holders with at least an online bank account
Method of interview
Computer-assisted web interviews (CAWI)
Supplementary notes
*The sample is characterized as follows: 52% male and 48% female respondents. 46% of them were living in the North of Italy, 19% in the Centre and 35% in the South. 31% of the respondents were below 35 years of age, 47% between 35 and 55 and 22% over 55.
The wording of the question chosen for this statistic might differ slightly from the original.
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KPMG. (July 31, 2018). Which of these channels do you prefer for checking your bank balance? [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/746002/preferred-channels-for-checking-bank-balances-in-italy/
KPMG. "Which of these channels do you prefer for checking your bank balance?." Chart. July 31, 2018. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/746002/preferred-channels-for-checking-bank-balances-in-italy/
KPMG. (2018). Which of these channels do you prefer for checking your bank balance?. Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/746002/preferred-channels-for-checking-bank-balances-in-italy/
KPMG. "Which of These Channels Do You Prefer for Checking Your Bank Balance?." Statista, Statista Inc., 31 Jul 2018, https://www.statista.com/statistics/746002/preferred-channels-for-checking-bank-balances-in-italy/
KPMG, Which of these channels do you prefer for checking your bank balance? Statista, https://www.statista.com/statistics/746002/preferred-channels-for-checking-bank-balances-in-italy/ (last visited January 08, 2025)
Which of these channels do you prefer for checking your bank balance? [Graph], KPMG, July 31, 2018. [Online]. Available: https://www.statista.com/statistics/746002/preferred-channels-for-checking-bank-balances-in-italy/