This statistic shows the National Customer Satisfaction Index (NCSI) of social commerce sites in South Korea in the fourth quarter of 2017. In that quarter, customer satisfaction index of the Coupang measured 77 out of 100.
National Customer Satisfaction Index (NCSI) of social commerce brands in South Korea in 4th quarter 2017
Korea Productivity Center defines the National Consumer Satisfaction Index (NCSI) as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modeling."
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ChosunBiz. (December 4, 2017). National Customer Satisfaction Index (NCSI) of social commerce brands in South Korea in 4th quarter 2017 [Graph]. In Statista. Retrieved December 24, 2024, from https://www.statista.com/statistics/670398/south-korea-social-commerce-customer-satisfaction-index/
ChosunBiz. "National Customer Satisfaction Index (NCSI) of social commerce brands in South Korea in 4th quarter 2017." Chart. December 4, 2017. Statista. Accessed December 24, 2024. https://www.statista.com/statistics/670398/south-korea-social-commerce-customer-satisfaction-index/
ChosunBiz. (2017). National Customer Satisfaction Index (NCSI) of social commerce brands in South Korea in 4th quarter 2017. Statista. Statista Inc.. Accessed: December 24, 2024. https://www.statista.com/statistics/670398/south-korea-social-commerce-customer-satisfaction-index/
ChosunBiz. "National Customer Satisfaction Index (Ncsi) of Social Commerce Brands in South Korea in 4th Quarter 2017." Statista, Statista Inc., 4 Dec 2017, https://www.statista.com/statistics/670398/south-korea-social-commerce-customer-satisfaction-index/
ChosunBiz, National Customer Satisfaction Index (NCSI) of social commerce brands in South Korea in 4th quarter 2017 Statista, https://www.statista.com/statistics/670398/south-korea-social-commerce-customer-satisfaction-index/ (last visited December 24, 2024)
National Customer Satisfaction Index (NCSI) of social commerce brands in South Korea in 4th quarter 2017 [Graph], ChosunBiz, December 4, 2017. [Online]. Available: https://www.statista.com/statistics/670398/south-korea-social-commerce-customer-satisfaction-index/
