This statistic shows the National Customer Satisfaction Index (NCSI) of online shopping malls in South Korea in 2020. That year, the customer satisfaction index of GS Shop from GS Retail measured 78 out of 100.
National Customer Satisfaction Index (NCSI) of online shopping malls in South Korea in 2020
Characteristic
Index score on a 0 to 100 scale
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Korea Productivity Center defines the National Consumer Satisfaction Index (NCSI) as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modeling."
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The Chosun Ilbo. (January 5, 2021). National Customer Satisfaction Index (NCSI) of online shopping malls in South Korea in 2020 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/670368/south-korea-online-shopping-mall-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index (NCSI) of online shopping malls in South Korea in 2020." Chart. January 5, 2021. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/670368/south-korea-online-shopping-mall-customer-satisfaction-index/
The Chosun Ilbo. (2021). National Customer Satisfaction Index (NCSI) of online shopping malls in South Korea in 2020. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/670368/south-korea-online-shopping-mall-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index (Ncsi) of Online Shopping Malls in South Korea in 2020." Statista, Statista Inc., 5 Jan 2021, https://www.statista.com/statistics/670368/south-korea-online-shopping-mall-customer-satisfaction-index/
The Chosun Ilbo, National Customer Satisfaction Index (NCSI) of online shopping malls in South Korea in 2020 Statista, https://www.statista.com/statistics/670368/south-korea-online-shopping-mall-customer-satisfaction-index/ (last visited August 25, 2024)
National Customer Satisfaction Index (NCSI) of online shopping malls in South Korea in 2020 [Graph], The Chosun Ilbo, January 5, 2021. [Online]. Available: https://www.statista.com/statistics/670368/south-korea-online-shopping-mall-customer-satisfaction-index/