In 2023, the National Customer Satisfaction Index (NCSI) indicated, that Hyundai Home Shopping was the home shopping TV channel brands that South Korean customers were the most satisfied with, scording 78 out of 100 points. CJ Onstyle followed with 77 percentage points.
National Customer Satisfaction Index (NCSI) of home shopping TV channel brands in South Korea in 2023
Korea Productivity Center defines the National Consumer Satisfaction Index (NCSI) as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modeling."
The source does not give a publication date, the publication date used here is therefore the date of data access.
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KPC . (June 26, 2024). National Customer Satisfaction Index (NCSI) of home shopping TV channel brands in South Korea in 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/670353/south-korea-tv-shopping-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index (NCSI) of home shopping TV channel brands in South Korea in 2023." Chart. June 26, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/670353/south-korea-tv-shopping-customer-satisfaction-index/
KPC . (2024). National Customer Satisfaction Index (NCSI) of home shopping TV channel brands in South Korea in 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/670353/south-korea-tv-shopping-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index (Ncsi) of Home Shopping Tv Channel Brands in South Korea in 2023." Statista, Statista Inc., 26 Jun 2024, https://www.statista.com/statistics/670353/south-korea-tv-shopping-customer-satisfaction-index/
KPC , National Customer Satisfaction Index (NCSI) of home shopping TV channel brands in South Korea in 2023 Statista, https://www.statista.com/statistics/670353/south-korea-tv-shopping-customer-satisfaction-index/ (last visited December 22, 2024)
National Customer Satisfaction Index (NCSI) of home shopping TV channel brands in South Korea in 2023 [Graph], KPC , June 26, 2024. [Online]. Available: https://www.statista.com/statistics/670353/south-korea-tv-shopping-customer-satisfaction-index/
