This statistic shows the preferred method of contact with digital retailers while making a purchase according to internet users in the United States as of September 2016. During the survey period, 26 percent of respondents stated that they preferred online chat to contact e-retailers.
Preferred method of contact with digital retailers while making a purchase according to internet users in the United States as of September 2016
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eMarketer. (January 13, 2017). Preferred method of contact with digital retailers while making a purchase according to internet users in the United States as of September 2016 [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/659957/preferred-digital-retailer-contact-methods-us-internet-users/
eMarketer. "Preferred method of contact with digital retailers while making a purchase according to internet users in the United States as of September 2016." Chart. January 13, 2017. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/659957/preferred-digital-retailer-contact-methods-us-internet-users/
eMarketer. (2017). Preferred method of contact with digital retailers while making a purchase according to internet users in the United States as of September 2016. Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/659957/preferred-digital-retailer-contact-methods-us-internet-users/
eMarketer. "Preferred Method of Contact with Digital Retailers While Making a Purchase According to Internet Users in The United States as of September 2016." Statista, Statista Inc., 13 Jan 2017, https://www.statista.com/statistics/659957/preferred-digital-retailer-contact-methods-us-internet-users/
eMarketer, Preferred method of contact with digital retailers while making a purchase according to internet users in the United States as of September 2016 Statista, https://www.statista.com/statistics/659957/preferred-digital-retailer-contact-methods-us-internet-users/ (last visited January 08, 2025)
Preferred method of contact with digital retailers while making a purchase according to internet users in the United States as of September 2016 [Graph], eMarketer, January 13, 2017. [Online]. Available: https://www.statista.com/statistics/659957/preferred-digital-retailer-contact-methods-us-internet-users/