This statistic displays the results of a survey on online account holders communicating with their bank via social media in Italy in 2018.
During the survey period, it was found that 16 percent of the responding online bank account holders used Facebook to communicate with their bank.
Share of online account holders using social media to communicate with their bank Italy in 2018, by platform
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
CheBanca!. (March 31, 2018). Share of online account holders using social media to communicate with their bank Italy in 2018, by platform [Graph]. In Statista. Retrieved November 03, 2024, from https://www.statista.com/statistics/561199/itally-online-account-holders-using-social-media-communicate-banking/
CheBanca!. "Share of online account holders using social media to communicate with their bank Italy in 2018, by platform." Chart. March 31, 2018. Statista. Accessed November 03, 2024. https://www.statista.com/statistics/561199/itally-online-account-holders-using-social-media-communicate-banking/
CheBanca!. (2018). Share of online account holders using social media to communicate with their bank Italy in 2018, by platform. Statista. Statista Inc.. Accessed: November 03, 2024. https://www.statista.com/statistics/561199/itally-online-account-holders-using-social-media-communicate-banking/
CheBanca!. "Share of Online Account Holders Using Social Media to Communicate with Their Bank Italy in 2018, by Platform." Statista, Statista Inc., 31 Mar 2018, https://www.statista.com/statistics/561199/itally-online-account-holders-using-social-media-communicate-banking/
CheBanca!, Share of online account holders using social media to communicate with their bank Italy in 2018, by platform Statista, https://www.statista.com/statistics/561199/itally-online-account-holders-using-social-media-communicate-banking/ (last visited November 03, 2024)
Share of online account holders using social media to communicate with their bank Italy in 2018, by platform [Graph], CheBanca!, March 31, 2018. [Online]. Available: https://www.statista.com/statistics/561199/itally-online-account-holders-using-social-media-communicate-banking/