Main reasons why U.S. consumers chose to shop online 2021

Published by
Stephanie Chevalier,
Mar 15, 2023
When asked why they chose to shop online, 48 percent of U.S. consumers said they did so because it was more convenient than going to a physical store. The ease of shopping at any time of the day ranked second, cited by 47 percent of respondents. The survey, which was conducted in the United States in May 2021, included more than 2,500 consumers from across the country.

Leading reasons why consumers in the United States chose to shop online in 2021

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Source

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Release date

July 2021

Region

United States

Survey time period

May 2021

Number of respondents

2,506 U.S. consumers

Special properties

across all generations

Supplementary notes

To the question: "Why do you choose to shop online?", share who agreed with the following reasons/options.

The study was conducted by combining Foresight Factory's proprietary data methodologies and existing trends intelligence, with newly commissioned quantitative and qualitative research across 12 global markets, including 2,506 U.S. respondents, in May 2021, with interlocking quotas set for age and gender.

The source does not specify the type of survey.

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