This statistic presents the penetration of cloud-hosted customer relationship management (CRM) software among enterprises in France in 2023, by company size. While only 23 percent of companies employing 10 to 19 staff used cloud-hosted CRM software in 2023, nearly half of enterprises of 250 employees or more used a CRM software in France that year.
Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size
enterprises employing 10 staff or more who bought cloud computing services.
Supplementary notes
* n (10-19 employees): 46,118; n (less than 20 employees): 19,389; n (20-49 employees): 14,208; n (50-249 employees): 9,206; n (250 employees or more): 3,314.
Figures have been rounded. Shares calculated using figures provided by the source. Includes enterprises of at least ten people (except agricultural, financial and insurances enterprises).
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Insee. (December 21, 2023). Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/
Insee. "Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size ." Chart. December 21, 2023. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/
Insee. (2023). Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size . Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/
Insee. "Share of Enterprises Using a Cloud-hosted Customer Relationship Management (Crm) Software in France in 2023, by Company Size ." Statista, Statista Inc., 21 Dec 2023, https://www.statista.com/statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/
Insee, Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size Statista, https://www.statista.com/statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/ (last visited December 19, 2024)
Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size [Graph], Insee, December 21, 2023. [Online]. Available: https://www.statista.com/statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/
