Satisfaction level with mobile commerce in Brazil 2023

Level of satisfaction with mobile commerce in Brazil in 2023

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Release date

October 2023

Region

Brazil

Survey time period

August 16 to 28. 2023

Number of respondents

1.932 m-commerce users

Method of interview

Online survey

Supplementary notes

To the question: "On a scale of 1 to 5, where 1 is very dissatisfied and 5 is very satisfied, how satisfied are you with the experience of buying physical products on your cell phone?" ("Em uma escala de 1 a 5 na qual 1 é muito insatisfeito e 5 é muito satisfeito, qual é o seu grau de satisfação com a experiência de comprar produtos físicos pelo celular?")

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Overview

7

Mobile adoption

6

Brazil

7

Mexico

7

Other markets

8
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