This survey details U.S. consumers' communication of good or poor customer service experiences in 2012. Some 48 percent of respondents say that they always tell people about their positive customer service experiences.
How often do you tell other people about your good / poor customer service experiences?
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American Express. (May 2, 2012). How often do you tell other people about your good / poor customer service experiences? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/225252/us-consumers-communication-of-customer-service/
American Express. "How often do you tell other people about your good / poor customer service experiences?." Chart. May 2, 2012. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/225252/us-consumers-communication-of-customer-service/
American Express. (2012). How often do you tell other people about your good / poor customer service experiences?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/225252/us-consumers-communication-of-customer-service/
American Express. "How Often Do You Tell Other People about Your Good / Poor Customer Service Experiences?." Statista, Statista Inc., 2 May 2012, https://www.statista.com/statistics/225252/us-consumers-communication-of-customer-service/
American Express, How often do you tell other people about your good / poor customer service experiences? Statista, https://www.statista.com/statistics/225252/us-consumers-communication-of-customer-service/ (last visited November 21, 2024)
How often do you tell other people about your good / poor customer service experiences? [Graph], American Express, May 2, 2012. [Online]. Available: https://www.statista.com/statistics/225252/us-consumers-communication-of-customer-service/
