WhatsApp is the leading messaging application for interactions between shoppers and retailers. In 2024, three in four surveyed shoppers stated they preferred to reach out to stores via WhatsApp. Another 28 percent of respondents opted for Google Messages.
Most used messaging apps to interact with store brands in Italy in 2024
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Partoo. (January 29, 2024). Most used messaging apps to interact with store brands in Italy in 2024 [Graph]. In Statista. Retrieved December 04, 2024, from https://www.statista.com/statistics/1499230/messaging-apps-to-reach-out-to-stores-in-italy/
Partoo. "Most used messaging apps to interact with store brands in Italy in 2024." Chart. January 29, 2024. Statista. Accessed December 04, 2024. https://www.statista.com/statistics/1499230/messaging-apps-to-reach-out-to-stores-in-italy/
Partoo. (2024). Most used messaging apps to interact with store brands in Italy in 2024. Statista. Statista Inc.. Accessed: December 04, 2024. https://www.statista.com/statistics/1499230/messaging-apps-to-reach-out-to-stores-in-italy/
Partoo. "Most Used Messaging Apps to Interact with Store Brands in Italy in 2024." Statista, Statista Inc., 29 Jan 2024, https://www.statista.com/statistics/1499230/messaging-apps-to-reach-out-to-stores-in-italy/
Partoo, Most used messaging apps to interact with store brands in Italy in 2024 Statista, https://www.statista.com/statistics/1499230/messaging-apps-to-reach-out-to-stores-in-italy/ (last visited December 04, 2024)
Most used messaging apps to interact with store brands in Italy in 2024 [Graph], Partoo, January 29, 2024. [Online]. Available: https://www.statista.com/statistics/1499230/messaging-apps-to-reach-out-to-stores-in-italy/
