Common issues when using mainstream event ticket platforms in China 2023

Published by
Lai Lin Thomala
,
Sep 20, 2024

Purchasing tickets for popular events, especially concerts and music festivals, can be a headache for many consumers in China. In a 2023 survey, nearly 42 percent of Chinese respondents cited difficulties in ordering tickets for mega hit shows on mainstream online ticket sales platforms. Unfair terms on ticket return or exchange was another commonly mentioned problem when dealing with the authorized ticket distributors.

Major problems when using mainstream event ticket platforms among consumers in China in 2023

CharacteristicShare of respondents
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Showing entries 1 to 5 (5 entries in total)
Statistic: Major problems when using mainstream event ticket platforms among consumers in China in 2023

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Release date

January 2024

Region

China

Survey time period

November 2023

Number of respondents

1,000 respondents

Method of interview

Online survey

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