According to a 2023 consumer survey, over one-third of shoppers in the United Kingdom (UK) had encountered delivery issues when shopping with Amazon. The main issue parcel recipients experienced with Amazon was that the parcel was left in an inappropriate location (10 percent). Furthermore, there were problems with the package delivery being delayed, the delivery person not knocking loud enough or ringing the doorbell, and not having enough time to answer the door.
Main delivery issues parcel recipients have with Amazon in the United Kingdom (UK) in 2023
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Ofcom. (November 30, 2023). Main delivery issues parcel recipients have with Amazon in the United Kingdom (UK) in 2023 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1469457/uk-delivery-issues-amazon/
Ofcom. "Main delivery issues parcel recipients have with Amazon in the United Kingdom (UK) in 2023." Chart. November 30, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1469457/uk-delivery-issues-amazon/
Ofcom. (2023). Main delivery issues parcel recipients have with Amazon in the United Kingdom (UK) in 2023. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1469457/uk-delivery-issues-amazon/
Ofcom. "Main Delivery Issues Parcel Recipients Have with Amazon in The United Kingdom (Uk) in 2023." Statista, Statista Inc., 30 Nov 2023, https://www.statista.com/statistics/1469457/uk-delivery-issues-amazon/
Ofcom, Main delivery issues parcel recipients have with Amazon in the United Kingdom (UK) in 2023 Statista, https://www.statista.com/statistics/1469457/uk-delivery-issues-amazon/ (last visited July 22, 2024)
Main delivery issues parcel recipients have with Amazon in the United Kingdom (UK) in 2023 [Graph], Ofcom, November 30, 2023. [Online]. Available: https://www.statista.com/statistics/1469457/uk-delivery-issues-amazon/