According to a 2023 survey, around 84 percent of online shoppers in the United Kingdom (UK) always check the return policy of retailers before making a purchase. Moreover, approximately 82 percent of consumers held the belief that free returns are the optimal return policy, and three-fifths of shoppers stated that they only buy from e-commerce stores that offer this service.
Online shoppers' opinions and habits regarding returns in the United Kingdom (UK) in 2023
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ZigZag. (October 16, 2023). Online shoppers' opinions and habits regarding returns in the United Kingdom (UK) in 2023 [Graph]. In Statista. Retrieved October 31, 2024, from https://www.statista.com/statistics/1469207/uk-shoppers-opinions-habits-online-returns/
ZigZag. "Online shoppers' opinions and habits regarding returns in the United Kingdom (UK) in 2023." Chart. October 16, 2023. Statista. Accessed October 31, 2024. https://www.statista.com/statistics/1469207/uk-shoppers-opinions-habits-online-returns/
ZigZag. (2023). Online shoppers' opinions and habits regarding returns in the United Kingdom (UK) in 2023. Statista. Statista Inc.. Accessed: October 31, 2024. https://www.statista.com/statistics/1469207/uk-shoppers-opinions-habits-online-returns/
ZigZag. "Online Shoppers' Opinions and Habits regarding Returns in The United Kingdom (Uk) in 2023." Statista, Statista Inc., 16 Oct 2023, https://www.statista.com/statistics/1469207/uk-shoppers-opinions-habits-online-returns/
ZigZag, Online shoppers' opinions and habits regarding returns in the United Kingdom (UK) in 2023 Statista, https://www.statista.com/statistics/1469207/uk-shoppers-opinions-habits-online-returns/ (last visited October 31, 2024)
Online shoppers' opinions and habits regarding returns in the United Kingdom (UK) in 2023 [Graph], ZigZag, October 16, 2023. [Online]. Available: https://www.statista.com/statistics/1469207/uk-shoppers-opinions-habits-online-returns/