Consumers who return online orders via a post office in the UK 2021-2023

Published by Statista Research Department, May 29, 2024

The share of online shoppers who return packages at post offices has decreased in the last three years in the United Kingdom (UK). In 2021, nearly two-fifths of consumers used post office parcel services. Two years later, in 2023, this share had dropped to roughly one-third of shoppers.

Share of online shoppers who return orders via post office parcel services in the United Kingdom (UK) from 2021 to 2023

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

April 2024

Region

United Kingdom

Survey time period

2021 to 2023

Number of respondents

2,000 respondents

Age group

18 years and older

Special properties

service used at a post office during the past 12 months

Method of interview

CATI, online interview

Supplementary notes

The figures have been taken from several publications.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Online deliveries and returns in the United Kingdom (UK) "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Online deliveries and returns in the United Kingdom (UK)

E-commerce overview

4

Parcel market

6

Retailers

8

Consumer delivery preferences

7

Consumer returns behavior

7

Further Content: You might find this interesting as well

Topics

Online deliveries and returns in the United Kingdom (UK)E-commerce in the United Kingdom (UK)E-commerce returns in the United StatesE-commerce returns in EuropeMobile commerce in the United Kingdom
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.
Menu