In 2023, small businesses in the United Kingdom (UK) had to pay back or compensate customers because of problems with sending packages. According to a recent survey, nearly one-third of respondents who are small traders reported that this was their main issue with parcel deliveries. Another problem for traders was that parcel issues led to customer complaints and low customer ratings. Even one out of ten businesses were penalized by their selling platform due to parcel delivery problems.
Main impact parcel delivery issues have on small businesses in the United Kingdom (UK) in 2023
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Citizens Advice. (April 15, 2024). Main impact parcel delivery issues have on small businesses in the United Kingdom (UK) in 2023 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1468949/small-traders-parcel-problems-uk/
Citizens Advice. "Main impact parcel delivery issues have on small businesses in the United Kingdom (UK) in 2023." Chart. April 15, 2024. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1468949/small-traders-parcel-problems-uk/
Citizens Advice. (2024). Main impact parcel delivery issues have on small businesses in the United Kingdom (UK) in 2023. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1468949/small-traders-parcel-problems-uk/
Citizens Advice. "Main Impact Parcel Delivery Issues Have on Small Businesses in The United Kingdom (Uk) in 2023." Statista, Statista Inc., 15 Apr 2024, https://www.statista.com/statistics/1468949/small-traders-parcel-problems-uk/
Citizens Advice, Main impact parcel delivery issues have on small businesses in the United Kingdom (UK) in 2023 Statista, https://www.statista.com/statistics/1468949/small-traders-parcel-problems-uk/ (last visited December 30, 2024)
Main impact parcel delivery issues have on small businesses in the United Kingdom (UK) in 2023 [Graph], Citizens Advice, April 15, 2024. [Online]. Available: https://www.statista.com/statistics/1468949/small-traders-parcel-problems-uk/