In the United States online consumers gave insights on why they give company feedback in 2023. The majority of respondents, over 60 percent, stated they give feedback in order to receive rewards, such as discounts off any future purchases. Over 55 percent just want to share their thoughts with the company, and another 45 percent want to give feedback to advise other potential buyers.
Leading reasons consumers give feedback to companies in the United States as of December 2023
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Bizrate Insights. (December 12, 2023). Leading reasons consumers give feedback to companies in the United States as of December 2023 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1465628/reasons-to-give-company-feedback-united-states/
Bizrate Insights. "Leading reasons consumers give feedback to companies in the United States as of December 2023." Chart. December 12, 2023. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1465628/reasons-to-give-company-feedback-united-states/
Bizrate Insights. (2023). Leading reasons consumers give feedback to companies in the United States as of December 2023. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1465628/reasons-to-give-company-feedback-united-states/
Bizrate Insights. "Leading Reasons Consumers Give Feedback to Companies in The United States as of December 2023." Statista, Statista Inc., 12 Dec 2023, https://www.statista.com/statistics/1465628/reasons-to-give-company-feedback-united-states/
Bizrate Insights, Leading reasons consumers give feedback to companies in the United States as of December 2023 Statista, https://www.statista.com/statistics/1465628/reasons-to-give-company-feedback-united-states/ (last visited December 21, 2024)
Leading reasons consumers give feedback to companies in the United States as of December 2023 [Graph], Bizrate Insights, December 12, 2023. [Online]. Available: https://www.statista.com/statistics/1465628/reasons-to-give-company-feedback-united-states/
