According to a 2022 survey on consumer payment behavior, 88 percent of the respondents in the Philippines indicated that they would be interested in a fully digital process for account opening and loan approval on digital banking services.
Leading digital banking services that interest consumers in the Philippines as of October 2022
Characteristic
Share of respondents
Fully digital process for account opening, loan approval, etc.
88%
Quick approval and disbursements of loans
87%
Live interactions with bank employees online through digital app
86%
Contactless kiosks for transactional services instead of self-service touchscreens
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Visa Inc.. (July 17, 2023). Leading digital banking services that interest consumers in the Philippines as of October 2022 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1412927/philippines-consumer-interest-in-leading-digital-banking-services/
Visa Inc.. "Leading digital banking services that interest consumers in the Philippines as of October 2022 ." Chart. July 17, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1412927/philippines-consumer-interest-in-leading-digital-banking-services/
Visa Inc.. (2023). Leading digital banking services that interest consumers in the Philippines as of October 2022 . Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1412927/philippines-consumer-interest-in-leading-digital-banking-services/
Visa Inc.. "Leading Digital Banking Services That Interest Consumers in The Philippines as of October 2022 ." Statista, Statista Inc., 17 Jul 2023, https://www.statista.com/statistics/1412927/philippines-consumer-interest-in-leading-digital-banking-services/
Visa Inc., Leading digital banking services that interest consumers in the Philippines as of October 2022 Statista, https://www.statista.com/statistics/1412927/philippines-consumer-interest-in-leading-digital-banking-services/ (last visited July 22, 2024)
Leading digital banking services that interest consumers in the Philippines as of October 2022 [Graph], Visa Inc., July 17, 2023. [Online]. Available: https://www.statista.com/statistics/1412927/philippines-consumer-interest-in-leading-digital-banking-services/