Main return criteria for online purchases in Europe 2022, by country

Most important return criteria for online shoppers in selected European countries in 2022

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Release date

January 2023

Region

Europe

Survey time period

May 30 to July 26, 2022

Age group

18 years and older

Special properties

regular e-shoppers who considered the following return criteria important*

Method of interview

Online survey

Supplementary notes

* The 2022 survey involved 23,974 participants across 22 European countries.
- France: 1,498
- Germany: 1,487
- Italy: 1,525
- Spain: 1,501
- UK: 1,500

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Statistics on " E-commerce returns in Europe "

Other statistics that may interest you E-commerce returns in Europe

Global overview

4

Regional overview

5

United Kingdom

7

Germany

4

France

5

Spain

5

Italy

5
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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