Mobile wallet penetration was much higher in Asia than in Europe, according to a survey held in 2023 across multiple territories. Indeed, nine of the 10 top countries in terms of mobile wallet adoption were from Asia-Pacific - with the top two being from Southeast Asia. Saudi Arabia was the first non-Asian country in the list, found in position nine. Sweden was the first country from Europe to feature in this overview, in position 22. Unlike Asia-Pacific or the Middle East, mobile wallets in Europe and North America compete against existing digital payment systems such as credit cards or debit cards. In emerging countries, wallets are the first digital payment method to come into existence.
Share of respondents who indicated they both have a mobile wallet and used in the past year, in different countries and territories in the world in 2023
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Share of respondents
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Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Taiwan, Colombia, Denmark, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Thailand, United Arab Emirates, Turkey, United Kingdom, United States
Survey time period
Q1 and Q2 2023
Number of respondents
49,751 respondents
Age group
18 years and older
Special properties
Adult consumers
Method of interview
Questionnaire
Supplementary notes
The source does not provide information on the original wording used during the survey. Thus, the wording chosen for this statistic may differ slightly from the one in the survey.
The results have been weighted to represent the entire population.
The source does not provide any information regarding the age of the respondents. It states "15 years and older", but this referred to other questions asked in a different survey.
The source adds several other countries, but this survey question was not asked there. These countries include: Austria, Bahrain, Croatia, Czechia, Egypt, Greece, Hungary, Kenya, Oman, Pakistan, Portugal, Sri Lanka, and Switzerland.
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ACI Worldwide. (April 30, 2024). Share of respondents who indicated they both have a mobile wallet and used in the past year, in different countries and territories in the world in 2023 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1391056/mobile-wallet-penetration-worldwide-by-country/
ACI Worldwide. "Share of respondents who indicated they both have a mobile wallet and used in the past year, in different countries and territories in the world in 2023." Chart. April 30, 2024. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1391056/mobile-wallet-penetration-worldwide-by-country/
ACI Worldwide. (2024). Share of respondents who indicated they both have a mobile wallet and used in the past year, in different countries and territories in the world in 2023. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1391056/mobile-wallet-penetration-worldwide-by-country/
ACI Worldwide. "Share of Respondents Who Indicated They Both Have a Mobile Wallet and Used in The past Year, in Different Countries and Territories in The World in 2023." Statista, Statista Inc., 30 Apr 2024, https://www.statista.com/statistics/1391056/mobile-wallet-penetration-worldwide-by-country/
ACI Worldwide, Share of respondents who indicated they both have a mobile wallet and used in the past year, in different countries and territories in the world in 2023 Statista, https://www.statista.com/statistics/1391056/mobile-wallet-penetration-worldwide-by-country/ (last visited July 22, 2024)
Share of respondents who indicated they both have a mobile wallet and used in the past year, in different countries and territories in the world in 2023 [Graph], ACI Worldwide, April 30, 2024. [Online]. Available: https://www.statista.com/statistics/1391056/mobile-wallet-penetration-worldwide-by-country/
