Online shoppers' favorite delivery and return options in France 2022

Published by
L. Yltävä,
Nov 9, 2024
A 2022 survey revealed that French consumers prioritize cost-efficiency regarding online shopping. More than eight out of ten shoppers reported free deliveries and returns as the most relevant aspect of the 'last mile' online shopping experience. Furthermore, shoppers also valued next-day delivery (58 percent) and home pick-up of online returns (55 percent).

Importance of delivery and return options for online shoppers in France in 2022

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Release date

September 2022

Region

France

Survey time period

May 31 to June 7, 2022

Number of respondents

1,931 respondents

Age group

18-65 years

Special properties

consumers who shop online at least once every six months

Method of interview

Questionnaire

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Statistics on " E-commerce in France "

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The most important statistics
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Other statistics that may interest you E-commerce in France

Overview

5

User penetration

3

E-commerce merchants

8

Consumer behavior

8

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Topics

E-commerce returns in EuropeE-commerce returns in the United StatesE-commerce in the European UnionOnline deliveries and returns in the United Kingdom (UK)E-commerce in Central and Eastern Europe (CEE)
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