Online shoppers' favorite return methods in the UK 2022

Published by
L. Yltävä,
Nov 9, 2024
A 2022 survey revealed that most UK e-shoppers opted to return their online purchases to the post office. Home pick-up was also a popular return choice, selected by nearly four out of ten e-commerce buyers. When comparing age groups, differences in desired return methods were minimal.

Preferred return options for online shoppers in the United Kingdom (UK) in 2022

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Release date

September 2022

Region

United Kingdom

Survey time period

May 31 to June 7, 2022

Number of respondents

1,979 respondents

Age group

16-65 years

Special properties

consumers who shop online at least once every six months

Method of interview

Questionnaire

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Statistics on " Online deliveries and returns in the United Kingdom (UK) "

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E-commerce returns in EuropeE-commerce returns in the United StatesE-commerce in the European UnionOnline deliveries and returns in the United Kingdom (UK)E-commerce in Central and Eastern Europe (CEE)
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