Return policies can have a large impact on purchasing decisions, a 2022 study revealed. In the United Kingdom (UK), almost half of the surveyed shoppers believed that an easy return process is a very important factor when deciding to buy items online. Nearly one in four shoppers believed that easy returns are somewhat important as a purchase driver. Only five percent of customers said it was not important at all.
Importance of easy retail returns as a online purchase driver in the United Kingdom (UK) in 2022
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RetailX. (April 20, 2023). Importance of easy retail returns as a online purchase driver in the United Kingdom (UK) in 2022 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1380297/uk-easy-return-purchase-driver/
RetailX. "Importance of easy retail returns as a online purchase driver in the United Kingdom (UK) in 2022." Chart. April 20, 2023. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1380297/uk-easy-return-purchase-driver/
RetailX. (2023). Importance of easy retail returns as a online purchase driver in the United Kingdom (UK) in 2022. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1380297/uk-easy-return-purchase-driver/
RetailX. "Importance of Easy Retail Returns as a Online Purchase Driver in The United Kingdom (Uk) in 2022." Statista, Statista Inc., 20 Apr 2023, https://www.statista.com/statistics/1380297/uk-easy-return-purchase-driver/
RetailX, Importance of easy retail returns as a online purchase driver in the United Kingdom (UK) in 2022 Statista, https://www.statista.com/statistics/1380297/uk-easy-return-purchase-driver/ (last visited November 22, 2024)
Importance of easy retail returns as a online purchase driver in the United Kingdom (UK) in 2022 [Graph], RetailX, April 20, 2023. [Online]. Available: https://www.statista.com/statistics/1380297/uk-easy-return-purchase-driver/
