In a 2022 study, about half of the surveyed online shoppers in the United Kingdom (UK) reported returning their orders occasionally. Just eight percent of respondents sent back products all of the time, while 15 percent said they did so most of the time. Despite the high frequency of returning online orders in the UK, many shoppers still do not send back items, with one-third of shoppers reporting that they never do so.
Frequency of online shopping returns in the United Kingdom (UK) in 2022
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RetailX. (April 20, 2023). Frequency of online shopping returns in the United Kingdom (UK) in 2022 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1380243/uk-return-frequency-of-online-orders/
RetailX. "Frequency of online shopping returns in the United Kingdom (UK) in 2022." Chart. April 20, 2023. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1380243/uk-return-frequency-of-online-orders/
RetailX. (2023). Frequency of online shopping returns in the United Kingdom (UK) in 2022. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1380243/uk-return-frequency-of-online-orders/
RetailX. "Frequency of Online Shopping Returns in The United Kingdom (Uk) in 2022." Statista, Statista Inc., 20 Apr 2023, https://www.statista.com/statistics/1380243/uk-return-frequency-of-online-orders/
RetailX, Frequency of online shopping returns in the United Kingdom (UK) in 2022 Statista, https://www.statista.com/statistics/1380243/uk-return-frequency-of-online-orders/ (last visited December 21, 2024)
Frequency of online shopping returns in the United Kingdom (UK) in 2022 [Graph], RetailX, April 20, 2023. [Online]. Available: https://www.statista.com/statistics/1380243/uk-return-frequency-of-online-orders/