Online shoppers' favorite return methods in the UK 2022, by age group

Published by
L. Yltävä,
Nov 9, 2024
In a survey conducted in 2022, it was revealed that most e-shoppers in the United Kingdom (UK) favored returning their online orders at post offices or through home-pick up. Age groups showed little variation in their preferred return methods. Unsurprisingly, the greatest generational gap was between consumers aged 16 to 24 and those aged 55 to 65.

Preferred return options in the United Kingdom (UK) in 2022, by age group

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Release date

September 2022

Region

United Kingdom

Survey time period

May 31 to June 7, 2022

Number of respondents

1,979 respondents

Age group

18-65 years

Special properties

consumers who shop online at least once every six months

Method of interview

Questionnaire

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Topics

E-commerce returns in EuropeE-commerce returns in the United StatesE-commerce in the European UnionOnline deliveries and returns in the United Kingdom (UK)E-commerce in Central and Eastern Europe (CEE)
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