Online vs. in-store: ease of returns worldwide 2023, by country

Ease of online vs. in-store returns process in selected countries worldwide in 2023

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Release date

August 2023

Region

Worldwide

Survey time period

Q2 2023

Number of respondents

1,000 respondents in each country

Age group

18 years and older

Supplementary notes

The sample sizes are nationally representative, naturally including both Klarna users and non-Klarna users.

The source does not provide a release date, the date used is that of last access.

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