According to a 2022 survey, 96 percent of online shoppers in the United States were willing to travel at least 1.6 kilometers (1 mile) for a free return on their purchases. That being said, four in ten U.S. e-commerce consumers were willing to travel up to 8 kilometers (5 miles) for a free return, while over a third (35 percent) were willing to travel up to 16 kilometers (10 miles).
Distance that online shoppers were willing to travel to get a free return on their purchases in the United States in 2022
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Happy Returns. (December 6, 2022). Distance that online shoppers were willing to travel to get a free return on their purchases in the United States in 2022 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1372473/united-states-consumers-distance-travel-free-returns/
Happy Returns. "Distance that online shoppers were willing to travel to get a free return on their purchases in the United States in 2022." Chart. December 6, 2022. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1372473/united-states-consumers-distance-travel-free-returns/
Happy Returns. (2022). Distance that online shoppers were willing to travel to get a free return on their purchases in the United States in 2022. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1372473/united-states-consumers-distance-travel-free-returns/
Happy Returns. "Distance That Online Shoppers Were Willing to Travel to Get a Free Return on Their Purchases in The United States in 2022." Statista, Statista Inc., 6 Dec 2022, https://www.statista.com/statistics/1372473/united-states-consumers-distance-travel-free-returns/
Happy Returns, Distance that online shoppers were willing to travel to get a free return on their purchases in the United States in 2022 Statista, https://www.statista.com/statistics/1372473/united-states-consumers-distance-travel-free-returns/ (last visited December 21, 2024)
Distance that online shoppers were willing to travel to get a free return on their purchases in the United States in 2022 [Graph], Happy Returns, December 6, 2022. [Online]. Available: https://www.statista.com/statistics/1372473/united-states-consumers-distance-travel-free-returns/
