Most well-known messenger services in the United States 2023

Leading messenger services ranked by brand awareness in the United States in 2023

CharacteristicShare of respondents
Facebook Messenger 91%
Snapchat 86%
FaceTime 82%
Skype 81%
Zoom 81%
WhatsApp 79%
iMessage 72%
Google Hangouts 59%
Discord 56%
Microsoft Teams 47%
Telegram 47%
TextNow 45%
WeChat 44%
Created with Highcharts 7.2.2Share of respondents91%91%86%86%82%82%81%81%81%81%79%79%72%72%59%59%56%56%47%47%47%47%45%45%44%44%43%43%29%29%29%29%28%28%25%25%18%18%Facebook MessengerSnapchatFaceTimeSkypeZoomWhatsAppiMessageGoogle HangoutsDiscordMicrosoft TeamsTelegramTextNowWeChatKik MessengerLINEViberslackSignalThreema
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%80%85%90%95%100%105%
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Release date

June 2023

Region

United States

Survey time period

May to June 2023

Number of respondents

2,251 respondents

Age group

18 to 64 years

Method of interview

Online survey

Supplementary notes

During the survey, the question was phrased as follows: "Do you know this brand, even if only by name? If you know the brand, please swipe right. If you do not know the brand, swipe left."

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