In 2022, approximately three-quarters of consumers in Canada had felt the sting of rising prices for grocery products in physical stores, making it the leading issue impacting Canadian shoppers as of late. Similarly, about 60 percent of the country's shoppers had also noticed inflated prices when buying groceries online.
Leading issues impacting online and offline shopping behavior among consumers in Canada in 2022
Characteristic
In a physical store
While shopping online
Rising prices for groceries
76%
59%
Unable to purchase a product due to it being out of stock
46%
47%
A product taking longer to be delivered than you were told at the time of purchase
consumers who shopped online at least once in the previous year
Supplementary notes
* 9,069 consumers were surveyed across 25 territories worldwide. Sample size for individual countries was not specified by the source.
This question was phrased by the source as follows:
"Which of these issues is having the greatest impact on you when shopping?"
Answers are only shown from respondents who had experienced these issues 'occassionally', 'frequently', or 'almost always'.
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PwC. (June 30, 2022). Leading issues impacting online and offline shopping behavior among consumers in Canada in 2022 [Graph]. In Statista. Retrieved November 10, 2024, from https://www.statista.com/statistics/1322740/issues-impacting-shopping-behavior-canada/
PwC. "Leading issues impacting online and offline shopping behavior among consumers in Canada in 2022." Chart. June 30, 2022. Statista. Accessed November 10, 2024. https://www.statista.com/statistics/1322740/issues-impacting-shopping-behavior-canada/
PwC. (2022). Leading issues impacting online and offline shopping behavior among consumers in Canada in 2022. Statista. Statista Inc.. Accessed: November 10, 2024. https://www.statista.com/statistics/1322740/issues-impacting-shopping-behavior-canada/
PwC. "Leading Issues Impacting Online and Offline Shopping Behavior among Consumers in Canada in 2022." Statista, Statista Inc., 30 Jun 2022, https://www.statista.com/statistics/1322740/issues-impacting-shopping-behavior-canada/
PwC, Leading issues impacting online and offline shopping behavior among consumers in Canada in 2022 Statista, https://www.statista.com/statistics/1322740/issues-impacting-shopping-behavior-canada/ (last visited November 10, 2024)
Leading issues impacting online and offline shopping behavior among consumers in Canada in 2022 [Graph], PwC, June 30, 2022. [Online]. Available: https://www.statista.com/statistics/1322740/issues-impacting-shopping-behavior-canada/
