Online fashion malls customer satisfaction level South Korea 2021

Published by
Nina Jobst,
Jun 26, 2024
According to survey conducted among the users of online fashion mall applications in South Korea in 2021 on their level of satisfaction, Musinsa was the fashion mall with the highest satisfaction level with 3.74 out of five possible points. Following was ZigZag, before W Concept, Brandi and 29cm all reached the same level of 3.6 points in customer satisfaction.

Level of general customer satisfaction with online fashion malls in South Korea as of April 2021

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Release date

July 2021

Region

South Korea

Survey time period

April 15 to 25, 2021

Number of respondents

1,711 respondents

Special properties

online fashion mall application users

Method of interview

Online survey

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