According to a survey conducted among over-the-top (OTT) video service users in South Korea in 2021 on how satisfied they were with different OTT services, Netflix reached a consumer satisfaction level of 3.69 out of five possible points. This was based on consumer's satisfaction with the overall service, and comparative satisfaction level to expectations.
Satisfaction with over-the-top (OTT) video service users in South Korea in 2021, by service
Characteristic
Satisfaction points (out of 5)
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
KCA. (June 25, 2021). Satisfaction with over-the-top (OTT) video service users in South Korea in 2021, by service [Graph]. In Statista. Retrieved July 24, 2024, from https://www.statista.com/statistics/1250103/south-korea-ott-video-services-consumer-satisfaction-by-service/
KCA. "Satisfaction with over-the-top (OTT) video service users in South Korea in 2021, by service." Chart. June 25, 2021. Statista. Accessed July 24, 2024. https://www.statista.com/statistics/1250103/south-korea-ott-video-services-consumer-satisfaction-by-service/
KCA. (2021). Satisfaction with over-the-top (OTT) video service users in South Korea in 2021, by service. Statista. Statista Inc.. Accessed: July 24, 2024. https://www.statista.com/statistics/1250103/south-korea-ott-video-services-consumer-satisfaction-by-service/
KCA. "Satisfaction with Over-the-top (Ott) Video Service Users in South Korea in 2021, by Service." Statista, Statista Inc., 25 Jun 2021, https://www.statista.com/statistics/1250103/south-korea-ott-video-services-consumer-satisfaction-by-service/
KCA, Satisfaction with over-the-top (OTT) video service users in South Korea in 2021, by service Statista, https://www.statista.com/statistics/1250103/south-korea-ott-video-services-consumer-satisfaction-by-service/ (last visited July 24, 2024)
Satisfaction with over-the-top (OTT) video service users in South Korea in 2021, by service [Graph], KCA, June 25, 2021. [Online]. Available: https://www.statista.com/statistics/1250103/south-korea-ott-video-services-consumer-satisfaction-by-service/