Mexico: online shopping cart abandonment 2019

Published by
Stephanie Chevalier,
Jul 2, 2021
Approximately 40 percent of e-commerce users surveyed in Mexico in 2019 said they had abandoned an online shopping cart because the shipping cost was too high. Likewise, 36 percent of respondents stated that they had discontinued a purchase via internet because the shipping would have taken too long or the delivery time was not specified.

Reasons for online shopping cart abandonment in Mexico in 2019

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Release date

February 2020

Region

Mexico

Survey time period

November 2019

Number of respondents

1,759 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Original questions: "¿Por qué compras de detallistas internacionales?"

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