According to a survey by Rakuten Insight on e-payment usage, the top reason in all age groups except for youths aged 16 to 24 for not using e-payment services was because the South Korean respondents did not trust such services. Youths between the ages of 16 and 24 stated that a preference for cash was the reason they did not make e-payments.
Main reasons for not making e-payments among respondents in South Korea in 2020, by age
among female and male respondents that had made e-payment transactions
Method of interview
Online survey
Supplementary notes
Original question: What are your reasons for making e-payment transactions? (choose up to two answers)
The survey was conducted among 5,210 female and 6,512 male respondents.
The survey was conducted among
70 respondents aged 16 to 24 years,
204 respondents aged 25 to 34 years,
407 respondents aged 35 to 44 years,
487 respondents aged 45 to 54 years and
352 respondents aged 55 years and older.
Other surveyed countries included China, Hong Kong, India, Indonesia, Vietnam, Malaysia, Philippines, Singapore and Taiwan.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Rakuten Insight. (March 12, 2020). Main reasons for not making e-payments among respondents in South Korea in 2020, by age [Graph]. In Statista. Retrieved December 31, 2024, from https://www.statista.com/statistics/1106753/south-korea-main-reasons-against-e-payments-by-age/
Rakuten Insight. "Main reasons for not making e-payments among respondents in South Korea in 2020, by age." Chart. March 12, 2020. Statista. Accessed December 31, 2024. https://www.statista.com/statistics/1106753/south-korea-main-reasons-against-e-payments-by-age/
Rakuten Insight. (2020). Main reasons for not making e-payments among respondents in South Korea in 2020, by age. Statista. Statista Inc.. Accessed: December 31, 2024. https://www.statista.com/statistics/1106753/south-korea-main-reasons-against-e-payments-by-age/
Rakuten Insight. "Main Reasons for Not Making E-payments among Respondents in South Korea in 2020, by Age." Statista, Statista Inc., 12 Mar 2020, https://www.statista.com/statistics/1106753/south-korea-main-reasons-against-e-payments-by-age/
Rakuten Insight, Main reasons for not making e-payments among respondents in South Korea in 2020, by age Statista, https://www.statista.com/statistics/1106753/south-korea-main-reasons-against-e-payments-by-age/ (last visited December 31, 2024)
Main reasons for not making e-payments among respondents in South Korea in 2020, by age [Graph], Rakuten Insight, March 12, 2020. [Online]. Available: https://www.statista.com/statistics/1106753/south-korea-main-reasons-against-e-payments-by-age/
