According to a survey conducted by Capgemini in October 2019, retailer respondents reported that they had experienced an 11 percent increase in customer visits to stores that had integrated automation technology.
Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019
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Capgemini. (January 9, 2020). Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019 [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/
Capgemini. "Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019." Chart. January 9, 2020. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/
Capgemini. (2020). Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/
Capgemini. "Impact on Customer Shopping Behavior in Physical Retail Stores with Automation Technologies Worldwide in 2019." Statista, Statista Inc., 9 Jan 2020, https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/
Capgemini, Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019 Statista, https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/ (last visited September 01, 2024)
Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019 [Graph], Capgemini, January 9, 2020. [Online]. Available: https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/