Leading banks on the internet in Poland 2020, by service score

Published by
Adriana Sas,
Apr 10, 2024
According to Newsweek's service score, Alior Bank was the best internet bank choice for a client in Poland in 2019, with 433 points. BNP Paribas and Getin Bank followed, with 394 and 376 points, respectively.

Leading banks on the internet in Poland in 2020, by service score

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Release date

November 2020

Region

Poland

Survey time period

2020

Supplementary notes

The study was conducted using undercover customer testing of over twenty banks. Scores take into consideration the gaining and maintaining of clients, the quality and functionality of service, operational channels, and communication channels.

Maximum number of points to be scored - 464 points.

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Statistics on " Banking in Poland "

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Overview

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Banking system efficiency & stability

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Cooperative banks

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Mobile & online banking

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Retail banking

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Investment banking

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Deposits & liabilities

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