Share of returns of online purchases in Russia in 2018, by method

Published by A. Melkadze, Dec 19, 2023
In 2018, roughly 40 percent of Russians returned their online orders through a post office. The returns at a collection point and at retail stores were commonly used by 29 percent and 16 percent of the country's e-shoppers, respectively.

Share of returns of online purchases in Russia in 2018, by method of return

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Release date

January 2019

Region

Russia

Survey time period

May 30 to July 12, 2018

Number of respondents

1,018 respondents

Age group

18 years and older

Special properties

Russians who had placed and received at least one online order for physical goods since January 2018

Method of interview

Online survey

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