A detailed information about a courier was an important factor for increasing trustworthiness of a service for roughly 60 percent of Russian online shoppers in 2018. About 40 percent of respondents took into consideration the quality of delivery. Personal preferences were taken into consideration while choosing delivery services by 15 percent of the participants.
Customer opinion on why the information about a courier service is important before an online purchase in Russia in 2018
Characteristic
Share of respondents
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DPD. (January 17, 2019). Customer opinion on why the information about a courier service is important before an online purchase in Russia in 2018 [Graph]. In Statista. Retrieved July 06, 2024, from https://www.statista.com/statistics/1030360/russia-reasons-for-online-shopping-delivery-information-importance/
DPD. "Customer opinion on why the information about a courier service is important before an online purchase in Russia in 2018." Chart. January 17, 2019. Statista. Accessed July 06, 2024. https://www.statista.com/statistics/1030360/russia-reasons-for-online-shopping-delivery-information-importance/
DPD. (2019). Customer opinion on why the information about a courier service is important before an online purchase in Russia in 2018. Statista. Statista Inc.. Accessed: July 06, 2024. https://www.statista.com/statistics/1030360/russia-reasons-for-online-shopping-delivery-information-importance/
DPD. "Customer Opinion on Why The Information about a Courier Service Is Important before An Online Purchase in Russia in 2018." Statista, Statista Inc., 17 Jan 2019, https://www.statista.com/statistics/1030360/russia-reasons-for-online-shopping-delivery-information-importance/
DPD, Customer opinion on why the information about a courier service is important before an online purchase in Russia in 2018 Statista, https://www.statista.com/statistics/1030360/russia-reasons-for-online-shopping-delivery-information-importance/ (last visited July 06, 2024)
Customer opinion on why the information about a courier service is important before an online purchase in Russia in 2018 [Graph], DPD, January 17, 2019. [Online]. Available: https://www.statista.com/statistics/1030360/russia-reasons-for-online-shopping-delivery-information-importance/