Enterprise Software - Uganda

Uganda

The Enterprise Software market in Uganda is expected to achieve a revenue of US$57.06m in 2024.
Among the various software categories, Customer Relationship Management Software is projected to dominate the market with a market volume of US$17.12m in 2024.
The revenue in this sector is anticipated to display an annual growth rate (CAGR 2024-2029) of 11.14%, resulting in a market volume of US$96.77m by 2029.
Moreover, the average Spend per Employee in the Enterprise Software market is projected to reach US$2.90 in 2024.
In terms of global comparison, United States is expected to generate the highest revenue of US$150.50bn in 2024.
Uganda's Enterprise Software market is experiencing a surge in demand as businesses embrace digital transformation to drive efficiency and competitiveness.

Key regions: France, United Kingdom, Australia, Canada, South Korea

Definition:

The Enterprise Software market covers software applications designed to support essential business activities by large organizations such as enterprise resource planning, customer relationship management, business intelligence, and supply chain management.

Products in the Enterprise Software market can be obtained in two ways: as on-premises software that is sold via a transactional license or a subscription and as cloud-based software (software as a service/ SaaS) that is most frequently sold as a subscription.

Structure:

The Enterprise Software market contains eight markets that are based on the functionality of the software:

Business Intelligence Software refers to software applications that support organizations to analyze, visualize, and report data.
Content Management Software refers to a wide range of software applications that support organizations to manage their digital content such as documents, images, and videos.
Customer Relationship Management Software refers to software applications that support organizations to manage their interactions with customers, clients, and prospects.
eCommerce Software refers to a wide range of software applications that support organizations to manage their online sales channels.
Enterprise Performance Management Software refers to software solutions that help organizations to manage and improve their performance across various areas, such as finance, operations, and strategy.
Enterprise Resource Planning Software refers to software applications that support organizations to manage, integrate and optimize important business activities related to resources such as people, finance, capital, materials, and orders.
Supply Chain Management Software refers to software applications that support organizations to manage their supply chain activities such as inventory optimization, supplier and vendor management, and logistic operations.
AI Development Tool Software refers to a specialized category of software designed to facilitate the creation, testing, deployment, and management of artificial intelligence (AI) models and applications.
Other Enterprise Software refers to aggregated revenues for the types of enterprise software that are not specifically mentioned in the other Enterprise Software markets, such as Project Management Software, Product Life Cycle Management Software, and Production and Operation Software.

Additional Information:

The Enterprise Software market comprises revenue and revenue growth as the key performance indicators. Only revenues that are generated by primary vendors at the manufacturer price level either directly or through distribution channels (excluding value-added tax) are included, and revenues generated by resellers are excluded. Revenues are generated through both online and offline sales channels and include spending by enterprises (B2B) as well as governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed.

Key players in this market include SAP, Salesforce, Adobe, and Oracle.

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Analyst Opinion

The Enterprise Software market in Uganda has been experiencing a steady growth in recent years.

Customer preferences: Ugandan businesses have been increasingly adopting enterprise software to streamline their operations, improve efficiency and reduce costs. This trend has been driven by the need to keep up with the global technological advancements and to remain competitive in the regional market. Furthermore, the COVID-19 pandemic has accelerated the adoption of enterprise software as businesses have had to adapt to remote work and digital solutions.

Trends in the market: One of the major trends in the Enterprise Software market in Uganda is the growing demand for cloud-based solutions. This is due to the numerous benefits that cloud-based solutions offer, such as flexibility, scalability, and cost-effectiveness. Additionally, there has been a rise in the adoption of enterprise resource planning (ERP) software, which integrates core business processes such as finance, inventory, and human resources. This has resulted in improved data management, increased productivity, and better decision-making.

Local special circumstances: The Ugandan Enterprise Software market is characterized by the dominance of multinational software vendors. This is due to the perception that local software developers lack the necessary expertise, experience, and capacity to develop and support enterprise software solutions. However, there has been a growing number of local software developers who are offering affordable and customized software solutions to meet the specific needs of Ugandan businesses.

Underlying macroeconomic factors: The Ugandan economy has been growing steadily over the years, with a projected growth rate of 6.3% in 2021. This has resulted in increased investment in the ICT sector, which has been identified as a key driver of economic growth. Furthermore, the Ugandan government has been implementing policies aimed at promoting the adoption of ICT solutions in various sectors of the economy. This has created a conducive environment for the growth of the Enterprise Software market in Uganda.

Methodology

Data coverage:

The data encompasses B2B, B2G, and B2C enterprises. Figures are based on the allocation to the country where the money was spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations such as GDP, level of digitization, GDP sector composition, and observed level of software piracy.

Forecasts:

We use a variety of forecasting techniques, for instance, advanced statistical methods, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.