IT Services - Saudi Arabia

Saudi Arabia

In 2024, the revenue in the IT Services market of Saudi Arabia is projected to reach US$2.49bn.
It is worth mentioning that IT Outsourcing dominates this market, with a projected market volume of US$0.96bn in the same year.
The revenue is expected to show an annual growth rate (CAGR 2024-2029) of 4.81%, which will result in a market volume of US$3.15bn by 2029.
Furthermore, the average Spend per Employee in the IT Services market of Saudi Arabia is projected to reach US$150.80 in 2024.
It is interesting to note that, in global comparison, United States is expected to generate the most revenue with US$522.00bn in 2024.
The demand for IT services in Saudi Arabia is soaring, driven by the country's vision to become a technology hub in the region.

Key regions: United States, China, India, Japan, Germany

Definition:
The IT Services market encompasses a wide range of services used by organizations to create, manage, and deliver information, and it includes services that provide assistance with various other business functions. The primary goal of IT services is to ensure that information technology infrastructure, applications, and systems are effectively implemented, operated, and optimized to support an organization's business objectives and requirements. The specific range of services offered may vary depending on the service provider and the client's requirements.

Structure:

IT Services contains four distinct markets that are based on different services:

IT Consulting & Implementation covers advisory services that help businesses evaluate their technology strategies and align them with their business strategies or internal processes.
Business Process Outsourcing (BPO) refers to the transfer of entire business processes or individual activities from a company to a third party and is often IT based. BPO covers a wide variety of business processes, usually either in the back office (e.g., human resources) or in the front office (e.g., customer service in call centers).
IT Outsourcing refers to the external contracting of all IT-related services instead of relying on company-owned resources. In an IT context, these activities include IT administration, IT application, and web hosting services.
The Other IT Services market covers revenues for areas that are not specifically mentioned in the other markets, such as system integration, software installation and support, and IT education and training.

Additional Information:

The IT Services market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include IBM, Cognizant, Hewlett Packard Enterprise, and TCS.

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Market

Region

Region comparison

Currency

Analyst Opinion

Saudi Arabia, a country rich in oil and natural gas reserves, is experiencing a significant growth in its IT Services market. The country's government is investing heavily in technology and innovation, which is driving the growth of the IT Services market.

Customer preferences: The customers in Saudi Arabia are increasingly looking for digital solutions that can make their lives easier. They are looking for solutions that can help them manage their finances, healthcare, education, and other aspects of their lives. The customers are also looking for personalized services that can cater to their specific needs.

Trends in the market: The IT Services market in Saudi Arabia is witnessing a significant growth in cloud computing, cybersecurity, and digital transformation. Cloud computing is becoming increasingly popular as it offers cost-effective and scalable solutions to businesses. Cybersecurity is also becoming a top priority for businesses as they look to protect their data from cyber threats. Digital transformation is also gaining momentum as businesses look to automate their processes and improve their efficiency.

Local special circumstances: Saudi Arabia is a unique market with its own set of challenges and opportunities. The country has a young and tech-savvy population that is driving the demand for IT Services. The government is also investing heavily in technology and innovation, which is creating opportunities for businesses in the IT Services market. However, the market is also highly regulated, and businesses need to comply with strict regulations to operate in the country.

Underlying macroeconomic factors: The growth of the IT Services market in Saudi Arabia is being driven by the country's Vision 2030 plan, which aims to diversify the economy and reduce the country's dependence on oil. The plan includes significant investments in technology and innovation, which is creating opportunities for businesses in the IT Services market. The country's young and tech-savvy population is also driving the demand for IT Services. However, the market is also facing challenges such as the COVID-19 pandemic and the ongoing economic reforms in the country.

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.