IT Services - Oman

Oman

The IT Services market in Oman is expected to see a significant increase in revenue, reaching US$480.10m in 2025.
IT Outsourcing is the dominant segment in this market, projected to have a market volume of US$199.10m in the same year.
With an annual growth rate of 5.02% from 2025 to 2029, the revenue is expected to reach US$584.10m by 2029.
Looking at the average Spend per Employee in the IT Services market, it is projected to reach US$188.40 in 2025.
When compared globally, United States is anticipated to generate the highest revenue in this sector, reaching US$550.30bn in 2025.
The IT Services market in Oman is a significant part of the global industry, with promising growth and potential.
IT Services in Oman are experiencing a surge in demand due to the country's growing focus on digital transformation and innovation.

Key regions: United States, China, India, Japan, Germany

Definition:
The IT Services market encompasses a wide range of services used by organizations to create, manage, and deliver information, and it includes services that provide assistance with various other business functions. The primary goal of IT services is to ensure that information technology infrastructure, applications, and systems are effectively implemented, operated, and optimized to support an organization's business objectives and requirements. The specific range of services offered may vary depending on the service provider and the client's requirements.

Structure:

IT Services contains four distinct markets that are based on different services:

IT Consulting & Implementation covers advisory services that help businesses evaluate their technology strategies and align them with their business strategies or internal processes.
Business Process Outsourcing (BPO) refers to the transfer of entire business processes or individual activities from a company to a third party and is often IT based. BPO covers a wide variety of business processes, usually either in the back office (e.g., human resources) or in the front office (e.g., customer service in call centers).
IT Outsourcing refers to the external contracting of all IT-related services instead of relying on company-owned resources. In an IT context, these activities include IT administration, IT application, and web hosting services.
The Other IT Services market covers revenues for areas that are not specifically mentioned in the other markets, such as system integration, software installation and support, and IT education and training.

Additional Information:

The IT Services market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include IBM, Cognizant, Hewlett Packard Enterprise, and TCS.

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Analyst Opinion

The IT Services market in Oman has been experiencing steady growth in recent years.

Customer preferences: Customers in Oman are increasingly looking for IT services that can help them improve their business operations and increase efficiency. This has led to a growing demand for cloud computing, cybersecurity, and data analytics services. Additionally, there is a trend towards outsourcing IT services to third-party providers, which allows businesses to focus on their core competencies while leaving IT management to the experts.

Trends in the market: One of the key trends in the IT Services market in Oman is the increasing adoption of cloud computing. This is driven by the need for businesses to reduce their IT infrastructure costs and improve scalability. Another trend is the growing demand for cybersecurity services, as businesses seek to protect their data from cyber threats. Finally, there is a trend towards the use of data analytics to gain insights into customer behavior and improve business decision-making.

Local special circumstances: Oman has a relatively small population compared to other countries in the region, which means that the IT Services market is somewhat limited in terms of size. However, this also means that there is less competition in the market, which can be an advantage for businesses looking to establish themselves in the country. Additionally, Oman has been investing heavily in infrastructure development, which has created opportunities for IT service providers in areas such as smart cities and transportation.

Underlying macroeconomic factors: Oman has been working to diversify its economy away from oil and gas, which has traditionally been the country's main source of income. This has led to an increased focus on developing other sectors, including IT. Additionally, Oman has a young and growing population, which is increasingly tech-savvy and open to new technologies. These factors are likely to continue driving growth in the IT Services market in Oman in the coming years.

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.