Business Process Outsourcing - Sudan

  • Sudan
  • Revenue in the Business Process Outsourcing market is projected to reach US$1,053.00m in 2024.
  • Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 2.46%, resulting in a market volume of US$1,189.00m by 2029.
  • The average Spend per Employee in the Business Process Outsourcing market is projected to reach US$74.17 in 2024.
  • In global comparison, most revenue will be generated in the United States (US$146.30bn in 2024).

Key regions: United Kingdom, United States, Brazil, Japan, Netherlands

 
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Analyst Opinion

The Business Process Outsourcing market in Sudan has been growing steadily in recent years.

Customer preferences:
Sudan has become an attractive destination for Business Process Outsourcing due to its low labor costs and skilled workforce. Many companies are looking to outsource their non-core business processes to Sudanese firms to take advantage of these benefits. Additionally, Sudanese firms have been able to offer a high level of customer service due to their proficiency in English and Arabic languages.

Trends in the market:
One of the major trends in the Business Process Outsourcing market in Sudan is the growth of the IT outsourcing sector. Sudanese firms have been able to offer cost-effective IT outsourcing solutions to companies around the world. This has been possible due to the country's large pool of IT professionals who are proficient in various programming languages.Another trend in the market is the growth of the call center outsourcing sector. Many Sudanese firms have been able to offer high-quality call center services to companies around the world due to the country's skilled workforce and proficiency in English and Arabic languages.

Local special circumstances:
Sudanese firms have been able to offer Business Process Outsourcing services at a lower cost compared to other countries in the region. This has been possible due to the country's low labor costs and favorable exchange rates. Additionally, the government has been supportive of the industry and has provided incentives to firms looking to invest in the country.

Underlying macroeconomic factors:
Sudan's economy has been growing steadily in recent years, driven by the agriculture, mining, and services sectors. The government has been implementing economic reforms aimed at attracting foreign investment and improving the business environment. This has created opportunities for the Business Process Outsourcing industry to grow and thrive in the country.In conclusion, the Business Process Outsourcing market in Sudan has been growing due to the country's low labor costs, skilled workforce, and favorable exchange rates. The growth of the IT outsourcing and call center outsourcing sectors has been particularly noteworthy. The government's support for the industry and the country's improving business environment have also contributed to the growth of the market.

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

Overview

  • Revenue
  • Key Players
  • Analyst Opinion
  • Global Comparison
  • Methodology
  • Key Market Indicators
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