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Hotels - South Africa

South Africa
  • South Africa is expected to witness a noteworthy growth in the Hotels market.
  • The projected revenue in this market is estimated to reach US$1.21bn by 2025.
  • Furthermore, it is expected to exhibit an annual growth rate of 5.13% (CAGR 2025-2029), leading to a projected market volume of US$1.48bn by 2029.
  • The Hotels market is expected to witness an increase in the number of users, which is projected to amount to 8.43m users by 2029.
  • The user penetration rate is expected to rise from 11.4% in 2025 to 13.2% by 2029.
  • The average revenue per user (ARPU) is expected to be US$172.83.
  • Additionally, it is expected that 71% of the total revenue in this market will be generated through online sales by 2029.
  • It is worth noting that United States is projected to generate the most revenue in this market, with an estimated revenue of US$115bn in 2025, in comparison to other countries globally.
  • South Africa's hotels are diversifying their offerings to attract both international and domestic travelers, with a focus on sustainable tourism practices.

Definition:

The Hotels market includes hotels and professionally-run guest houses. These accommodations can be booked directly via the providers website, through a tour operator, a travel agency, an online travel agency (OTA), or by telephone.

Additional Information:

The main performance indicators of the Hotels market are revenues, average revenue per user (ARPU), users and user penetration rates. Additionally, online and offline sales channel shares display the distribution of online and offline bookings. The ARPU refers to the average revenue one user generates per year while the revenue represents the total booking volume. Revenues are generated through both online and offline sales channels and include exclusively B2C revenues. Users represent the aggregated number of guests. Each user is only counted once per year. Well-known providers are Hotels.com, trivago, and Booking.com.

The booking volume includes all booked travels made by users from the selected region, independent of the departure and arrival. The scope includes domestic and outbound travel.

For further information on the data displayed, refer to the info button right next to each box.

In-Scope
  • Booked directly via the providers website, through a tour operator, an online travel agency (OTA), a travel agency or by telephone
Out-Of-Scope
  • Private accommodation and holiday flats, private room and accommodation rentals (e.g. Airbnb)
Hotels: market data & analysis - Cover

Market Insights report

Hotels: market data & analysis
CONTENTBOX_CAPTION_STUDY_DETAILS

    Revenue

    NOTES: Data was converted from local currencies using average exchange rates of the respective year.

    MOST_RECENT_UPDATE: Jul 2024

    SOURCE: Statista Market Insights

    MOST_RECENT_UPDATE: Jul 2024

    SOURCE: Statista Market Insights

    Sales Channels

    MOST_RECENT_UPDATE: Jul 2024

    SOURCE: Statista Market Insights

    Analyst Opinion

    The Hotels market in South Africa is experiencing a significant growth trajectory driven by various factors.

    Customer preferences:
    Customers in South Africa are increasingly seeking unique and authentic experiences when it comes to accommodation. This has led to a rise in demand for boutique hotels, eco-friendly lodges, and properties that offer cultural immersion. Travelers are also showing a preference for hotels that prioritize sustainability and local community engagement.

    Trends in the market:
    One notable trend in the South African Hotels market is the increasing popularity of luxury safari lodges, especially in regions known for wildlife reserves such as Kruger National Park. These lodges offer high-end amenities and exclusive wildlife viewing experiences, attracting luxury travelers from around the globe. Additionally, the rise of digital platforms and online booking services has made it easier for hotels in South Africa to reach a wider audience and attract international guests.

    Local special circumstances:
    South Africa's diverse landscape and rich cultural heritage provide a unique backdrop for the Hotels market. The country's reputation for world-class wine regions, stunning beaches, and vibrant cities like Cape Town and Johannesburg make it a desirable destination for both domestic and international tourists. Additionally, the growing focus on sustainable tourism in South Africa has prompted many hotels to implement green practices and support local conservation efforts.

    Underlying macroeconomic factors:
    The Hotels market in South Africa is also influenced by macroeconomic factors such as currency exchange rates, political stability, and global economic trends. Fluctuations in the South African Rand can impact tourism flows and affect hotel revenues. Political stability and safety concerns play a crucial role in attracting foreign visitors, while economic conditions in key source markets can influence travel patterns to South Africa.

    Users

    MOST_RECENT_UPDATE: Jul 2024

    SOURCE: Statista Market Insights

    User Demographics

    MOST_RECENT_UPDATE: Mar 2024

    SOURCES: Statista Market Insights, Statista Consumer Insights Global

    Global Comparison

    MOST_RECENT_UPDATE: Jul 2024

    SOURCE: Statista Market Insights

    Hotel Star Rating

    MOST_RECENT_UPDATE: Jul 2024

    SOURCE: Statista Market Insights

    Methodology

    Data coverage:

    The data encompasses B2C enterprises. Figures are based on bookings, revenues, and sales channels of hotels.

    Modeling approach:

    Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, the Global Consumer Survey, third-party studies and reports, data from industry associations (e.g., UNWTO), and price data of major players in respective markets. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as country-related GDP, demographic data (e.g., population), tourism spending, consumer spending, internet penetration, and device penetration. This data helps us estimate the market size for each country individually.

    Forecasts:

    In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, and exponential trend smoothing methods are applied. A k-means cluster analysis allows for the estimation of similar countries. The main drivers are tourism GDP per capita and respective price indices.

    Additional notes:

    The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

    Mobility

    XMO_REPORT_PROMO_HEADLINE

    Hotels: market data & analysis - BackgroundHotels: market data & analysis - Cover

    Key Market Indicators

    NOTES: Based on data from IMF, World Bank, UN and Eurostat

    MOST_RECENT_UPDATE: Jan 2025

    SOURCE: Statista Market Insights

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