Ride-hailing - Zambia

  • Zambia
  • By 2024, the projected revenue in the Ride-hailing market in Zambia is expected to reach US$8.91m.
  • Moreover, the market is anticipated to grow at an annual growth rate (CAGR 2024-2029) of 9.79%, which will result in a projected market volume of US$14.21m by 2029.
  • As per the estimation, the number of users in this market will increase to 3.38m users by 2029, with a projected user penetration rate of 14.0% in 2029 and 10.5% in 2024.
  • The Average Revenue Per User (ARPU) is expected to be US$4.00.
  • In addition, 100% of the total revenue is projected to be generated through online sales by 2029.
  • It is worth noting that globally, the highest revenue generated in the Ride-hailing market is China, which is expected to reach US$59,560m in 2024.
  • Despite the growing popularity of ride-hailing services in other African countries, traditional taxis remain the dominant mode of transportation in Zambia.

Key regions: South America, Europe, China, Saudi Arabia, Malaysia

 
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Analyst Opinion

The Ride-hailing market in Zambia has been experiencing significant growth and development in recent years.

Customer preferences:
Customers in Zambia are increasingly turning to ride-hailing services due to the convenience and affordability they offer. With the rise of smartphone usage in the country, more people have access to ride-hailing apps, making it easier for them to book a ride whenever they need one. Additionally, the ability to track the driver's location and estimated time of arrival provides customers with a sense of safety and security.

Trends in the market:
One of the key trends in the ride-hailing market in Zambia is the increasing competition among different service providers. As more companies enter the market, customers have a wider range of options to choose from, leading to improved service quality and lower prices. This competition has also led to the introduction of new features and services, such as cashless payments and loyalty programs, to attract and retain customers. Another trend in the market is the expansion of ride-hailing services beyond urban areas. Initially, ride-hailing services were primarily available in major cities like Lusaka and Kitwe. However, as the demand for these services has grown, companies have started to expand their operations to smaller towns and rural areas. This expansion has not only increased access to transportation for people in these areas but has also created new income-generating opportunities for drivers.

Local special circumstances:
Zambia's ride-hailing market is also influenced by local special circumstances. One of these circumstances is the country's inadequate public transportation system. Many areas in Zambia lack reliable and efficient public transportation options, making ride-hailing services a more attractive alternative for both urban and rural residents. Additionally, the country's high population density in urban areas contributes to the demand for ride-hailing services, as it can be challenging to find parking and navigate congested roads.

Underlying macroeconomic factors:
Several macroeconomic factors contribute to the development of the ride-hailing market in Zambia. The country's growing middle class and increasing disposable income levels have made ride-hailing services more affordable and accessible to a larger portion of the population. Additionally, the government's efforts to improve internet connectivity and promote digitalization have created an enabling environment for ride-hailing companies to operate and expand their services. In conclusion, the ride-hailing market in Zambia is experiencing significant growth and development due to customer preferences for convenience and affordability. The increasing competition among service providers, expansion to rural areas, and the country's inadequate public transportation system are driving the market's trends. Furthermore, underlying macroeconomic factors such as the growing middle class and government support for digitalization are contributing to the market's development.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on bookings and revenues of ride-hailing services.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, third-party studies and reports, federal statistical offices, industry associations, and price data. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as demographic data, GDP, consumer spending, internet penetration, and device usage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, the S-curve function and exponential trend smoothing methods are applied.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

Overview

  • Revenue
  • Sales Channels
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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