Ride-hailing - Sri Lanka

  • Sri Lanka
  • By 2024, the projected revenue in Sri Lanka's Ride-hailing market is estimated to reach US$7.14m.
  • The market is expected to grow annually at a rate of 4.73% between 2024 and 2028, resulting in a projected market volume of US$8.59m by 2028.
  • It is expected that by 2028, the number of users in the Ride-hailing market will be 4.39m users.
  • User penetration in this market is projected to be 17.7% in 2024 and is expected to increase slightly to 19.9% by 2028.
  • The average revenue per user (ARPU) is expected to be US$1.84.
  • In Sri Lanka's Ride-hailing market, by 2028, around 100% of the total revenue will be generated through online sales.
  • When compared globally, the highest revenue generation in this market will be China, projected to reach US$63,280m in 2024.
  • Ride-hailing in Sri Lanka is dominated by PickMe, with its innovative features like in-app payments and a loyalty program.

Key regions: South America, Europe, China, Saudi Arabia, Malaysia

 
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Analyst Opinion

The ride-hailing market in Sri Lanka has experienced significant growth in recent years, driven by changing customer preferences and the emergence of new market trends. Customer preferences in Sri Lanka have shifted towards convenient and reliable transportation options, which has led to the increasing popularity of ride-hailing services. Customers value the ease of booking a ride through a mobile app and the ability to track the location of their driver in real-time. Additionally, the affordability of ride-hailing services compared to traditional taxis has also contributed to their growing demand. One of the key trends in the Sri Lankan ride-hailing market is the expansion of services beyond major cities. Initially, ride-hailing services were primarily available in urban areas such as Colombo and Kandy. However, companies have recognized the potential in smaller towns and rural areas and have expanded their operations accordingly. This has allowed them to tap into previously untapped markets and reach a wider customer base. Another trend in the market is the introduction of new and innovative services. Ride-hailing companies in Sri Lanka have started offering various options such as carpooling and delivery services. Carpooling allows customers to share rides with others heading in the same direction, reducing costs and promoting sustainability. Delivery services enable customers to have goods delivered to their doorstep, providing an additional revenue stream for ride-hailing companies. The local special circumstances in Sri Lanka have also influenced the development of the ride-hailing market. The country has a large population of tech-savvy young people who are comfortable using mobile apps for various services. This has created a favorable environment for the growth of ride-hailing services, as the target demographic is already familiar with the concept and willing to adopt new technologies. Furthermore, the increasing urbanization and traffic congestion in Sri Lanka have contributed to the rise in popularity of ride-hailing services. As more people move to cities and the number of vehicles on the roads continues to increase, customers are seeking alternative transportation options that are more efficient and time-saving. Underlying macroeconomic factors have also played a role in the development of the ride-hailing market in Sri Lanka. The country's growing middle class and rising disposable incomes have led to an increased demand for convenient and affordable transportation. Additionally, the government's focus on improving infrastructure and promoting digitalization has created an enabling environment for ride-hailing companies to thrive. In conclusion, the ride-hailing market in Sri Lanka is experiencing significant growth due to changing customer preferences, the emergence of new market trends, local special circumstances, and underlying macroeconomic factors. As the market continues to evolve, ride-hailing companies are likely to introduce more innovative services and expand their operations to cater to the diverse needs of customers across the country.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on bookings and revenues of ride-hailing services.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, third-party studies and reports, federal statistical offices, industry associations, and price data. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as demographic data, GDP, consumer spending, internet penetration, and device usage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, the S-curve function and exponential trend smoothing methods are applied.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

Overview

  • Revenue
  • Sales Channels
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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